Customer Service at Mimi’s Cafe

Sam — Mon, 08 Jun 2009 02:47:22 +0000

Mimis Cafe

Last night after a quick trip to the local mall, I took my family to Mimi’s Cafe. It is a restaurant that serves breakfast, lunch and dinner and the first one opened in 1978. The buildings are themed like colorful French cottages. Inside the restaurant is nothing like other restaurants, you will have visit to see what I mean.

We have enjoyed eating at Mimi’s before but this visit was different for a few reasons:

They had a great appetizer, meal and dessert choice menu that was only $12.99, I ordered the corn chowder, half rack of ribs and brownie sundae. My wife ordered the garden salad, BBQ salmon and apple crisp sundae. Both meals were delicious.
The wait staff and managers really seemed like they wanted you there. Multiple times they asked if we wanted something. Once they asked if we wanted an extra helping of mashed for one of our kids and I was jealous of the worms in the dirt dessert cup they get (candy worms in chocolate pudding with crumbled oreo on top). My wife asked and they brought one out for me. My mouth is watering thinking about the delicious food again.

In addition to the feeling that they want you there and providing excellent customer service, the variety of breads are yummy. I prefer the carrot nut bread myself. I just checked their website and it is funny, but smart, that they are on Facebook and Twitter. It is a great way for them to get their name and marketing out to more people.

Great Customer Service and Yummy Food,
Sam Carrara

SC Marketing Education

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Customer Service at Mimi’s Cafe