Tag Archives: customer

Customer Service- Wendy’s 2

Well, I got a call back about my customer service experience at Wendy’s. You can see the initial experience here: http://www.samcarrara.com/marketing/customer-service-wendys/ Just a quick update on the call: A girl from one of the local franchise owned offices called. Most … Continue reading

Posted in Review | Tagged , , | 1 Comment

Customer Service- Wendy’s

When you go to a restaurant you expect a certain level of service. Usually this level of service is dictated by how much the total cost of the meal. When you think Olive Garden, the words that come to mind … Continue reading

Posted in Review | Tagged , , | 11 Comments

Check This Out

What is the lifetime value of a customer? Check out what James Brausch says at: http://www.jamesbrausch.org/why-would-you-want-to-know-the-lifetime-value-of-a-customer/ Know your numbers, Sam Carrara

Posted in Marketing | Tagged , | Leave a comment